TRACK YOUR ORDER
Please input your order number and email address to check the status of your order.
SHIPPING METHODS
ShadeMonster offers free standard ground shipping within the contiguous United States for products meeting certain size and weight restrictions. Our standard shipping typically takes 4-6 days for delivery. For expedited delivery, we offer a 2-day shipping option with a surcharge that will be calculated at the time of the request. Please contact help@shademonster.com to request expedited delivery. Feel free to reach out to us using the form below for further details. Please be aware that once your order has shipped your product, we are unable to accommodate address changes.
ABOUT YOUR ORDER
At ShadeMonster, each and every window treatment is custom-made to order based on your exact specifications. Our estimated production lead times are provided as a guideline. While we work diligently to avoid any delays, occasional disruptions may arise, particularly if materials are backordered. Please, note that in such instances, deviations from the initially estimated lead time are not considered grounds for order cancellation.
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