Cancellations and changes can only be made within 24 hours from your online order.
Our products are custom made for you to fit your windows; therefore, we are not able to find a new owner for them. That is the reason why we ask you to review your order twice and be happy with your decision.
We are glad to change or cancel orders as long as you contact us within 24 hours from the moment that order was submitted to us. Please e-mail us at email@example.com to process any changes or cancellations.
IMPORTANT: If your merchandise has been damaged in shipment, was made incorrectly, or has any manufacturer defects, notify us within 14 calendar days after delivery to your home and we will have the damaged merchandise either repaired or replaced at no cost to you. If you do not notify us within this 14-day period, we won’t be able to do so. All damaged shipments must be signed for as damaged.